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dc.date.accessioned2021-01-24T00:08:05Z
dc.date.available2021-01-24T00:08:05Z
dc.identifier.urihttps://directory.doabooks.org/handle/20.500.12854/1363
dc.typegrantor
oapen.relation.funds478bb6f7-a82c-4662-b927-0f9d32242ae3
grantor.nameKnowledge Foundation
grantor.doi10.13039/100003077


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Funded publications

  • Witell, Lars (2025)
    This open access book investigates how digitalization and service infusion are changing service provision and the customer experience. It highlights the central role of service management and service innovation in making ...