Chapter Dal lavoro agile alla new way of working

Abstract

During the pandemic, in Italy 6 million people worked from home, no longer in the work flow regulated by time and physical presence in the office under the direct control of the hierarchy. A large number of people have been working by results, sharing knowledge, managing communications, participate in remote communities. This process has been an accelerator of changes already underway since the 1970s: the remoteness of work made possible by digitalization and the professionalization of work, coming along the increase of the knowledge workers. A vast experimentation of a new way of working very different from the Taylor Fordist tradition was opened, supported by "designers or architects of the new work" , pursuing objectives of organizational regeneration, extended professionalization, promotion of the quality of working life.