Measuring Quality. Performance Measurement in Libraries. 2nd revised edition

dc.contributor.author	Poll, Roswitha	*
dc.contributor.author	Boekhorst, Peter te	*
dc.date.accessioned	2021-02-11T18:58:46Z
dc.date.available	2021-02-11T18:58:46Z
dc.date.issued	2007	*
dc.date.submitted	2012-08-23 14:53:01	*
dc.identifier	15135	*
dc.identifier.issn	0344-6891	*
dc.identifier.uri	https://directory.doabooks.org/handle/20.500.12854/52920
dc.description.abstract	The first edition of this handbook appeared in 1996 and dealt with academic libraries. It gained wide acceptance and was translated into five other languages.After ten years the new edition widens the perspective to public libraries and adds indicators for electronic services and cost-effectiveness. The handbook has been considerably enlarged, from 17 to 40 indicators. It gives practical help by showing examples of possible results for each indicator. The handbook is intended as practical instrument for the evaluation of library services. Although it aims specifically at academic and public libraries, most indicators will also apply to all other types of libraries.	*
dc.language	English	*
dc.relation.ispartofseries	IFLA Publications	*
dc.subject	Z	*
dc.subject.classification	thema EDItEUR::U Computing and Information Technology	en_US
dc.subject.other	Libraries	*
dc.title	Measuring Quality. Performance Measurement in Libraries. 2nd revised edition	*
dc.type	book
oapen.identifier.doi	10.1515/9783598440281	*
oapen.relation.isPublishedBy	af2fbfcc-ee87-43d8-a035-afb9d7eef6a5	*
oapen.relation.isbn	9783598440281	*
oapen.pages	269	*
oapen.volume	127	*
oapen.edition	2nd	*

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