Harnessing Complexity for Better Outcomes in Public and Non-profit Services

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Author(s)
French, Max
Hesselgreaves, Hannah
Wilson, Rob
Hawkins, Melissa
Lowe, Toby
Language
English
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Abstract
ePDF and ePUB available Open Access under CC-BY-NC-ND licence. Building on research in public health, social epidemiology and the social determinants of health, this book presents complexity theory as an alternative basis for an outcome-oriented public management praxis. It takes a critical approach towards New Public Management and provides new conceptual inroads for reappraising public management in theory and practice.
URI
https://doab-dev.siscern.org/handle/20.500.12854/187567
Keywords
Complexity; Evaluation; Outcomes; Performance management; Public service reform; thema EDItEUR::J Society and Social Sciences::JP Politics and government::JPP Public administration; thema EDItEUR::J Society and Social Sciences::JK Social services and welfare, criminology::JKS Social welfare and social services; thema EDItEUR::J Society and Social Sciences::JH Sociology and anthropology::JHB Sociology::JHBA Social theory
DOI
10.47674/9781447364139
ISBN
9781447364115
Publisher
Policy Press
Publication date and place
Bristol, 2023
Pages
144