Design Strategies in Public Services
Abstract
This Element explores the impact of integrating service design principles into public management and administration. It highlights the need for ongoing engagement and the integration of user experiences and reveals a trend towards embracing co-design and digital technologies. This title is also available as Open Access on Cambridge Core.
Keywords
Public administration; Non-profit administrationWebshop link
http://doi.org/10.1017/9781009 ...ISBN
9781009451734, 978100945174197810094Publisher
Cambridge University PressPublication date and place
2026Imprint
Social SciencesSeries
Elements in Public and Nonprofit Administration, EPNPClassification
Non-profitmaking organizations
Pages
92
Except where otherwise noted, this item's license is described
as
https://creativecommons.org/licenses/by-nc/4.0/